Dealing With a Crisis

Posted by Doug Weller

The current diplomatic crisis with Indonesia is a really interesting case study in crisis management. It backs up our firm belief that you need to do the following as a crisis develops:

Move quickly – understand how bad it could get.

Communicate early – get the messages out that you are taking action.

Try to turn it into a positive – introduce processes to ensure it won’t/can’t happen again.

This is a good read on the issue. http://goo.gl/3vyWHT

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